Posido FAQ – All Your Questions Answered in Bengali

Only one Posido account can be created per mobile number. Creating multiple accounts is against our policy and may result in all associated accounts being suspended.

On the login page, and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that code to set a new password. The entire process takes under 5 minutes.

Mobile number verification is mandatory. Identity verification (KYC) may be required for large withdrawals. This is done solely to keep your account secure.

If your account has been suspended, email us at support@posido.win. Include your registered mobile number and username. Our team will get back to you within 24 hours.

After logging in, go to "My Account" to update your email, address, and contact details. To change your registered mobile number or date of birth, please contact support.

To delete your account, email support@posido.win. Please note that deleting your account will cancel all remaining balance and bonuses. Make sure to withdraw your balance before requesting deletion.

Posido supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. All the most popular Bangladeshi mobile banking methods are available here.

The minimum deposit at Posido is just ৳300, payable via any mobile banking method available in Bangladesh. Check the promotions page for first deposit bonus offers.

Withdrawals via Mobile Pay and Nagad are typically processed within 2–15 minutes. Bank transfers may take 1–2 business days. Larger amounts may take a bit longer due to the verification process.

Posido does not charge any deposit fees. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may apply their own fees as per their policy.

Deposits are usually instant. If your balance hasn't updated within 30 minutes, contact support@posido.win with your transaction ID and a screenshot of the payment.

The minimum withdrawal at Posido is ৳500. Your account must be verified and any bonus wagering requirements must be met before withdrawing.

For security purposes, it's best to deposit from your own registered mobile number. Payments made from someone else's number may cause verification issues. Contact Support for more details.

New members at Posido receive up to a 100% welcome bonus on their first deposit. Once you register and make your first deposit, the bonus is automatically credited to your account. For full terms and conditions, please visit our Promotions Page View.

A wagering requirement must be met before withdrawing your bonus. Typically, you need to wager 30–40x the bonus amount. Full conditions for each bonus are detailed on the promotions page.

Weekly cashback is credited every Monday as a fixed percentage of your net losses. It's added directly to your balance and comes with low wagering requirements.

Free spins can be used on specific slot games. Go to the games listed in the bonus offer to use your free spins. Any winnings will be added to your bonus balance.

Share your referral link with friends. When a friend registers and makes their first deposit, both of you receive a bonus. See the Promotions page for full details on the referral program.

Expired bonuses are cancelled automatically. The expiry date is clearly stated in each offer. Check the promotions page regularly so you don't miss out.

Posido has over 10,000 games, including slots, Live Casino, table games (blackjack, roulette, baccarat), fishing games, and much more. New games are added regularly.

Yes, many games offer a demo mode where you can play for free. However, winnings in demo mode cannot be withdrawn. To play with real money, Login is required.

Yes, Posido's Live Casino features real human dealers who run games via real-time video. The service is provided by world-class providers such as Evolution Gaming and Pragmatic Play.

If you get disconnected, your game history is saved. Once you reconnect, you can continue from exactly where you left off. Any funds you wagered remain safe.

All games on Posido are powered by internationally recognized software providers and are RNG (Random Number Generator) certified. Every game result is completely fair and unbiased.

Recently Added Games New Games page. New games are added every week, and they often come with special offers.

Posido offers betting on 30+ sports including cricket, football, tennis, basketball, badminton, and kabaddi. All major tournaments are covered, including the IPL, BPL, and World Cup.

Yes, Posido offers live betting. Odds update in real time during a match, and you can place bets instantly. Live scores and statistics are also available.

Once a bet is confirmed, it generally cannot be cancelled. However, some bets may have a "Cash Out" option that lets you withdraw part of your stake early. Check the Sports page for details.

Sports Betting on Posido starts from a minimum bet of ৳50. Minimum and maximum bet limits may vary depending on the event and market.

If a match is cancelled or postponed, your stake will be automatically refunded to your balance. The refund is typically processed within 24 hours.

Posido Official App App Page Download from . The app is available for both Android and iOS. Directly Download Page you can also download it from.

On Android, you'll need to enable installation from unknown sources. Go to Settings > Security > Unknown Sources and turn it on, then install the APK file. On iOS, install via the Safari browser.

Yes, the Posido app offers everything available on the website. You'll also receive push notifications for bonuses and offers. The app loads faster and is even easier to use.

You'll receive a notification when a new update is available upon opening the app. Download Page Download and install the latest version from . Installing over an older version will update it automatically.

If the app crashes, start by restarting your phone. If the problem persists, uninstall the app and reinstall it fresh. If it still doesn't work, contact Support with your device model and Android/iOS version.

Posido uses SSL encryption to keep all data secure. Your personal information is never shared with any third party. For more details, please see our Privacy Policy Read.

No. Posido will never ask for your password via email, SMS, or phone. Anyone claiming to represent Posido and asking for your password is a scammer. Report it to support@posido.win immediately.

Go to Account Settings, navigate to the "Security" section, and enable two-factor authentication. You'll receive an OTP on your mobile every time you log in, significantly improving your account security.

Change your password immediately and log out of all active sessions. Then contact support@posido.win with the details. Our security team will act promptly.